Mortgage FAQs

Quick answers to common mortgage questions.

Mortgage FAQs with short, plain-English answers to the questions people ask most. Every answer is general information, and what’s possible always depends on the lender and your circumstances.

107 questions across 12 topics

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First-time buyers

What counts as a first-time buyer?

A first-time buyer is someone who has never owned a home, in the UK or abroad, either outright or with a mortgage. Inheriting a share of a property can also affect your status. Lenders and government schemes each apply their own definition, so the exact rules can vary.

How much deposit do first-time buyers need?

Most lenders ask for a minimum deposit of 5% of the purchase price, and a small number offer mortgages with no deposit at all. A bigger deposit opens up more lenders and products, although what’s available depends on each lender’s criteria and your circumstances.

Can I get a mortgage with no deposit?

Yes. A small number of lenders offer 100% mortgages, sometimes called 0% deposit mortgages. Criteria are stricter, with affordability, credit history and sometimes rental history all checked closely. Certain products also rely on a family member’s savings or property as extra security.

What is a guarantor mortgage?

A guarantor mortgage is where a family member agrees to cover the repayments if you can’t. Some versions use a relative’s savings or property as extra security instead. Not every lender offers them, and the guarantor takes on real financial risk.

What is a joint borrower sole proprietor mortgage?

This type of mortgage lets a family member join the loan to help with affordability without going on the property’s title deeds. Parents often use it to help children buy. Only some lenders offer it, and age and income limits for the extra borrower vary.

Can I use a Lifetime ISA for my deposit?

Yes. A Lifetime ISA can go towards buying a first home, with the government adding a bonus to what you save. Withdrawal rules, property price limits and conveyancer requirements all apply, and the current rules are set out on GOV.UK.

What is shared ownership?

Shared ownership lets you buy a share of a home, typically between 10% and 75%, and pay rent on the rest to a housing association. You only need a mortgage for your share. Buying further shares later is known as staircasing.

Can I buy a house with a friend?

Yes. Friends can buy together on a joint mortgage, with both incomes counted for affordability. Everyone named is responsible for the whole mortgage, not just their share. A declaration of trust can record how much each person has put in.

Do I need to be on the electoral roll to get a mortgage?

Lenders use the electoral roll to confirm your identity and address. Not being registered doesn’t rule out a mortgage, but it can cause problems with some lenders’ checks. Registering is free and can be done online through GOV.UK.

How long does it take to buy a first home?

It varies a lot from purchase to purchase. The mortgage can often be agreed fairly quickly, while the overall timeline depends on the property, the solicitors, searches and whether there’s a chain. Chain-free and new build purchases can move at a different pace.

Read the first-time buyer guide First-time buyer mortgage broker

Deposits and borrowing

How much can I borrow for a mortgage?

Lenders typically lend between 4 and 5.5 times your income, and some go up to 6 times for certain incomes or professions. The final figure comes from an affordability check of your income, outgoings, debts and credit history, so it varies between lenders.

Can I borrow 5 or 6 times my salary?

Yes, some lenders go to 5 times income or more, usually with minimum income levels or for specific professions. Some also ask for a larger deposit. Whether it’s possible depends on each lender’s criteria and your circumstances.

What is loan to value (LTV)?

Loan to value is the size of your mortgage as a percentage of the property’s value. A £180,000 mortgage on a £200,000 home, for example, is 90% LTV. Products are priced in LTV bands, so your LTV affects which deals are available.

Can my deposit be a gift?

Yes, many lenders accept a gifted deposit, usually from a close family member. Whoever gives it normally signs a gift letter confirming it isn’t a loan and doesn’t need repaying. Gifts from friends are accepted by some lenders too, but criteria vary.

Can I use a loan for my deposit?

Mainstream lenders don’t usually accept a deposit funded by a personal loan or credit card, because it adds to your debts and affects affordability. A small number of specialist lenders may consider it. Any borrowed deposit has to be declared on the application.

Where can my deposit come from?

Deposits can come from savings, a gift, equity in a property you’re selling, an inheritance or a Lifetime ISA. Wherever the money comes from, lenders want evidence of its source, usually through bank statements, to meet anti-money laundering rules.

Do lenders check where my deposit came from?

Yes. Anti-money laundering rules mean lenders and solicitors must confirm where your deposit came from. Bank statements showing the money building up are normally needed, along with paperwork for any gift, sale or inheritance.

What is an affordability check?

An affordability check is how a lender works out whether the mortgage payments are manageable for you. It looks at income, regular spending, debts, dependants and credit commitments, then tests whether payments would still be affordable if interest rates rose.

Do debts affect how much I can borrow?

Yes. Monthly payments on loans, car finance and credit cards reduce the amount left over for a mortgage, so they can lower how much a lender will offer. Student loan repayments are taken into account by most lenders as well.

How long can a mortgage term be?

Terms of up to 35 years are widely available, and some lenders go up to 40. A longer term lowers the monthly payment but increases the total interest paid. Your age at the end of the term also matters, and maximum ages vary by lender.

Talk to a first-time buyer mortgage broker

Income and employment

Can I get a mortgage on a new job?

Yes, it's possible from the first day of a new job with some lenders, particularly if you’ve stayed in the same line of work. Others want you to have passed probation or completed a set period. Your employment history and each lender’s criteria decide which options are open.

Can I get a mortgage on probation?

Yes, being on probation doesn’t rule you out with some lenders, often if you have a history in the same industry. Others wait until probation ends. Your contract, notice terms and previous employment all play a part in which lenders are available.

Do lenders count bonus and overtime?

Bonus, overtime and commission can be counted by many lenders, usually if it’s regular and you can show a track record. An average over one or two years is common, while other lenders only take a percentage. It varies from lender to lender.

Can I get a mortgage on a zero-hours contract?

Yes, zero-hours income can be used, usually with a track record of consistent earnings. Income is often averaged across that period. Fewer lenders offer this, so the choice of lender matters more than usual.

Can I get a mortgage on maternity leave?

Yes. Lenders often assess your income based on what you’ll earn when you return to work, provided there’s a confirmed return date. Affordability during the leave period is usually checked too. Criteria vary between lenders.

Do lenders accept benefits as income?

Certain benefits can count as income with some lenders, such as Child Benefit, Universal Credit or disability benefits. Which benefits count, and how much of them, varies widely. Applications based on benefits alone are considered by a smaller number of lenders.

Can I use a second job for a mortgage?

Yes. Income from a second job can be counted, usually if you’ve held it for a set period and it looks sustainable. Some take the full amount, others a percentage. Total working hours can also be considered.

Can contractors and agency workers get a mortgage?

Yes. Contractors are often assessed on their day rate, multiplied up to an annual figure, while agency workers may need a track record of earnings. Each lender sets its own rules on contract length and time in the industry.

Self-employed mortgage broker

Self-employed

How many years of accounts do I need for a self-employed mortgage?

Two years of accounts or tax calculations is a common requirement, and some lenders will consider one year. Applicants with less history may be considered by a small number of lenders, depending on their criteria and your circumstances, such as working in the same field beforehand.

What is an SA302?

An SA302 is a tax calculation from HMRC showing your income and the tax due for a tax year. Lenders usually ask for SA302s alongside the matching tax year overviews to verify self-employed income. Both can be downloaded from your HMRC online account.

How do lenders work out self-employed income?

For sole traders, lenders usually use net profit. Limited company directors are often assessed on salary plus dividends, though some lenders use salary plus share of net profit instead. Two-year averages are common, as is using the latest year when it’s lower.

Can limited company directors use retained profit?

Yes. Some lenders use your share of the company’s net profit, including profit left in the business, rather than just salary and dividends. This can increase the income used for affordability. Not all lenders offer it, and criteria vary.

Can I get a mortgage if my profits have dropped?

Yes, it can still be possible, though many lenders will use the lower, latest figure. Why profit fell, and whether it has recovered, is considered by some lenders. Your options depend on each lender’s criteria and the reasons behind the drop.

Do I need an accountant for a self-employed mortgage?

Not always. Lenders mainly need your SA302s and tax year overviews, which come from HMRC. Accounts certified by a qualified accountant are requested by some lenders, so having one can widen the choice.

Can CIS workers get a mortgage?

Yes. CIS workers are treated either as employed, using recent payslips, or as self-employed, using tax returns, depending on the lender. Being assessed as employed can mean less trading history is needed.

Can sole traders get a mortgage?

Yes. Sole traders are assessed on the net profit shown in their tax calculations. One or two years of figures are usually needed, and the trend in your profit matters. Criteria differ from lender to lender.

Read the self-employed mortgage guide Self-employed mortgage broker

Bad credit

Can I get a mortgage with bad credit?

Yes. Defaults, CCJs, missed payments, debt management plans and IVAs are all considered by certain lenders. It all depends on what the issue was, when it happened, whether it’s settled and each lender’s criteria. Specialist lenders often have wider criteria than high street banks.

Can I get a mortgage with a default?

Yes, a default isn't an automatic no. They usually look at how many there are, the amounts, how recent they are and whether they’re satisfied. Your full credit profile and each lender’s criteria decide what’s possible.

Can I get a mortgage with a CCJ?

Yes, a CCJ doesn’t automatically rule out a mortgage. Lenders look at the value, the date and whether it has been satisfied. Criteria differ between lenders, and some specialist lenders will consider recent or unsatisfied CCJs.

Can I get a mortgage on a debt management plan?

Yes, whether the debt management plan is still active or already completed, depending on the lender. A record of plan payments being kept up is often requested. Options depend on your credit profile and each lender’s criteria.

Can I get a mortgage with an IVA?

Yes, it may be possible, depending on whether the IVA is active or completed and on each lender’s criteria. Some specialist lenders will consider an active IVA, while others only look at applicants once it’s complete.

Can I get a mortgage after bankruptcy?

Yes, once a bankruptcy has been discharged, specialist lenders can consider you. When it happened and how your credit has been managed since are both taken into account. Depending on the lender, a bigger deposit may be needed.

Do missed payments stop me getting a mortgage?

Not necessarily. Lenders look at how many payments were missed, what they were for and how recent they are. Your full credit history and each lender’s criteria decide which options are available.

How long do defaults and CCJs stay on my credit file?

Defaults and CCJs stay on your credit file for six years from the date they were registered, even once paid. After six years they drop off automatically. Settling them still updates their status, which lenders can see.

Do lenders see my credit score?

No. Lenders don’t see the score shown by credit reference agencies like Experian, Equifax or TransUnion. Instead, they see the data in your credit report and run it through their own scoring, which is why one lender can decline an application another accepts.

What is the difference between a soft and hard credit search?

A soft search lets a lender check your file without leaving a mark other lenders can see. Hard searches are recorded on your file and are usually done at full application. Several hard searches in a short time can affect future applications.

Can I get a mortgage after a repossession?

Yes, there are a smaller number of specialist lenders who consider applicants with a previous repossession. When it happened, the circumstances and how your finances have been managed since are all looked at. Expect a bigger deposit to be required in most cases.

Can I check my own credit report?

Yes, and checking your statutory credit report with each of the three main agencies is free. Seeing all three matters, because lenders may use different agencies and the information held can differ between them.

Read the bad credit mortgage guide Bad credit mortgage broker

Applying for a mortgage

What is an agreement in principle?

An agreement in principle is a statement from a lender saying how much it may be willing to lend, based on initial checks. Estate agents often ask for one before accepting an offer. It isn’t a guarantee of a mortgage, and the full application comes later.

How long does an agreement in principle last?

Most agreements in principle last between 30 and 90 days, depending on the lender. If yours expires before you find a property, a new one can usually be arranged. Lenders differ on whether they use a soft or hard credit search at this stage.

Does an agreement in principle affect my credit score?

It depends on the lender. Some use a soft search, which other lenders can’t see, while others use a hard search that’s recorded on your file. A broker can find out which type of search a lender uses before applying.

What documents do I need for a mortgage?

Typical requirements are photo ID, proof of address, three months of payslips, three months of bank statements, your latest P60 and proof of deposit. Self-employed applicants usually provide SA302s and tax year overviews instead of payslips. Requirements vary by lender.

How long does a mortgage application take?

The time from full application to mortgage offer varies by lender, case complexity and how quickly documents and the valuation are completed. Complex cases, such as self-employed income or bad credit, can take longer than straightforward ones.

What happens at the mortgage valuation?

The lender instructs a valuer to confirm the property is worth what you’re paying and is suitable security for the loan. It’s for the lender’s benefit rather than yours, and isn’t a full survey. A low valuation can change how much the lender will offer.

What is a down valuation?

A down valuation is when the lender’s valuer says the property is worth less than the agreed price. Lending is then based on the lower figure, so the gap has to be covered by a bigger deposit, a lower price or a different lender.

Do I need a survey as well as a valuation?

A survey isn’t required by lenders, but it tells you about the property’s condition, which a valuation doesn’t. RICS Home Surveys come in three levels, from a basic condition report to a detailed building survey for older or unusual homes.

What is a mortgage offer?

A mortgage offer is the lender’s formal confirmation that it will lend, once underwriting and the valuation are complete. It sets out the loan amount, rate, term and conditions. Offers are usually valid for around three to six months, depending on the lender.

What is underwriting?

Underwriting is the lender’s detailed review of your application. An underwriter checks your income, outgoings, credit history and documents against the lender’s criteria, and may ask for more information before deciding whether to issue an offer.

Can a mortgage offer be withdrawn?

Yes. A lender can withdraw an offer if your circumstances change, such as losing your job or taking on new debt, or if information on the application turns out to be wrong. Changes before completion need to be declared to the lender.

What is the difference between exchange and completion?

Exchange is when contracts are swapped and the purchase becomes legally binding, usually with your deposit paid. Completion is when the money transfers, the seller moves out and you get the keys. The gap between the two can be days or weeks.

Book a free mortgage call

Mortgage types and rates

What is a fixed rate mortgage?

A fixed rate mortgage keeps your interest rate the same for a set period, commonly two, three, five or ten years. Monthly payments stay the same during that time, regardless of what happens to the Bank of England base rate.

What is a tracker mortgage?

A tracker mortgage follows the Bank of England base rate plus a set margin. When the base rate goes up or down, your rate and monthly payments move with it. Certain trackers have no early repayment charges, but terms vary.

What is a standard variable rate?

The standard variable rate, or SVR, is the lender’s default rate, which most mortgages move onto when the initial deal ends. Your lender sets it and can change it at any time. SVRs are often higher than the deals available to new and existing borrowers.

What is a discount mortgage?

A discount mortgage gives you a set reduction off the lender’s standard variable rate for a period. Because the SVR can change, your payments can rise or fall. Unlike a tracker, the lender decides when its SVR moves.

What is the difference between repayment and interest-only?

On a repayment mortgage, each payment covers interest and part of the loan, so the debt is cleared by the end of the term. With interest-only, you pay just the interest and repay the full loan at the end, so a repayment plan is needed.

Can I get an interest-only mortgage on my home?

Yes, some lenders offer residential interest-only mortgages, but they need a credible repayment strategy, such as investments or the sale of another property. Minimum income and equity levels often apply. Criteria vary between lenders.

What is an offset mortgage?

An offset mortgage links your savings to your mortgage. Interest is only charged on the difference between the two, so £20,000 of savings against a £200,000 mortgage means paying interest on £180,000. Your savings don’t earn interest while offset.

What is an early repayment charge?

An early repayment charge, or ERC, is a fee for paying off all or part of your mortgage during a deal period beyond any allowance. It’s usually a percentage of the amount repaid, often reducing each year. ERCs are set out in your mortgage offer.

Can I overpay my mortgage?

Lenders commonly let you overpay up to 10% of the balance each year during a fixed or discounted deal without an early repayment charge. Overpaying reduces the balance and the interest you pay. Limits and rules vary, and they’re set out in each mortgage offer.

What is a mortgage arrangement fee?

An arrangement fee, also called a product fee, is charged by some lenders for setting up a mortgage deal. You can pay it upfront or add it to the loan, though adding it means paying interest on it. Some deals have no fee and a higher rate instead.

Remortgage broker

Remortgaging and moving home

When can I remortgage?

A new deal can usually be secured up to six months before your current one ends. Remortgaging during your deal is possible, but early repayment charges may apply. Your current mortgage offer shows when the deal ends and any charges.

What is a product transfer?

A product transfer is a new deal with your current lender, without changing lender. It usually involves less paperwork and often no new valuation or legal work. Comparing it with the wider market shows how it stacks up.

Can I remortgage to release equity?

Yes, you can usually borrow more against your home when you remortgage, subject to affordability, for home improvements, helping family or other purposes. How much depends on your property value, income, affordability and each lender’s criteria.

Can I remortgage to consolidate debt?

Yes, debt consolidation is often possible when remortgaging, subject to their criteria. It can lower monthly payments, but spreading short-term debt over a longer term can increase the total paid. Think carefully before securing other debts against your home.

Can I remortgage with bad credit?

Yes, remortgaging with bad credit can still be an option, depending on the type of issue, when it happened and how your mortgage payments have been kept up. A product transfer with your current lender may also be an option, depending on the lender.

Can I remove someone from my mortgage?

Yes, this is known as a transfer of equity. The remaining borrower needs to show they can afford the mortgage alone, and the lender must agree. This can be done with your current lender or by remortgaging to a new one.

Can I take my mortgage with me when I move?

Most mortgages are portable, meaning you can move your current deal to a new property. Your affordability and the new property are reassessed by the lender. Any extra borrowing may be on a different rate, depending on the lender.

Will I pay an early repayment charge if I move home?

Not if you port your mortgage and the lender approves it. Repaying the mortgage instead, to move to a different lender, can trigger an early repayment charge if you’re still in your deal period. The charges are set out in your mortgage offer.

Can I borrow more when I move home?

Yes. It's often done by porting your existing deal and taking additional borrowing for the new property. The extra amount is assessed for affordability and may be on a different product. Remortgaging to a new lender is another route.

Can I buy a new home before selling my current one?

Yes, there are several routes, including bridging finance, a let to buy mortgage or having enough income to afford both mortgages. Each has different costs and risks, and availability depends on lender criteria and your circumstances.

Read the remortgage guide Remortgage broker Home mover mortgages

Buy-to-let

How much deposit do I need for a buy-to-let?

Most buy-to-let lenders ask for at least a 25% deposit, and some accept 20%. More products tend to open up with a bigger deposit. The deposit needed also depends on the rental income and each lender’s criteria.

How do lenders work out buy-to-let borrowing?

Buy-to-let borrowing is mainly based on rental income rather than salary. The expected rent usually needs to cover the mortgage interest by a set margin, often between 125% and 145%, tested at a set interest rate. Minimum personal income requirements can also apply.

Can I get a buy-to-let as a first-time landlord?

Yes, first-time landlords are accepted by many buy-to-let lenders, though some require you to own your own home first. Minimum income levels and experience requirements vary from lender to lender, while rental calculations work the same way as for experienced landlords.

Can a first-time buyer get a buy-to-let mortgage?

Yes, but fewer lenders offer buy-to-let to people who don’t already own a home. Those that do may ask for a bigger deposit or a minimum income. Everything hinges on each lender’s criteria.

What is let to buy?

Let to buy is when you let out your current home and buy a new one to live in. It usually involves a buy-to-let remortgage on your existing property and a residential mortgage on the new one, with each mortgage assessed separately.

Can I buy a buy-to-let through a limited company?

Yes. Plenty of lenders offer buy-to-let mortgages to limited companies, usually special purpose vehicles set up just to hold property, and the company’s SIC code is often checked. Whether a company structure suits you is a question for your accountant, as it involves tax.

What is a portfolio landlord?

A portfolio landlord is someone with four or more mortgaged buy-to-let properties. Lenders assess the whole portfolio when you apply, usually asking for a property schedule showing values, mortgages and rents, and sometimes a business plan.

Can I get a mortgage for an HMO?

Yes, HMO mortgages are available for houses let to several separate tenants. Landlord experience and the right licence from the local council are often required. Criteria on the number of rooms and tenants vary by lender.

Can I let my property to a family member?

Yes, but letting to a close family member usually needs a regulated buy-to-let mortgage, which gives similar protections to a residential mortgage. Fewer lenders offer these, and criteria depend on the lender and who will be living in the property.

Are buy-to-let mortgages regulated?

Most buy-to-let mortgages aren’t regulated by the Financial Conduct Authority, as they’re treated as business lending. Letting to close family is regulated, and consumer buy-to-let rules can apply if you inherited the property or used to live in it.

Read the buy-to-let guide Buy-to-let mortgage broker Limited company buy-to-let mortgages

Later life

Can I get a mortgage in my 60s or 70s?

Yes. Mortgage options for older borrowers include repayment mortgages with higher maximum ages, retirement interest-only mortgages and equity release. Pension and other retirement income are assessed for affordability.

Is there a maximum age for a mortgage?

It depends on the lender. Some set a maximum age at the end of the term, while others have no upper age limit, particularly for retirement interest-only mortgages. Your income in retirement is checked either way.

What is a retirement interest-only mortgage?

A retirement interest-only mortgage lets you pay just the interest each month, with the loan usually repaid when you sell, move into long-term care or pass away. Lenders check you can afford the interest payments from your retirement income.

What is equity release?

Equity release lets homeowners aged 55 or over access money tied up in their home without moving. The most common type is a lifetime mortgage, where interest is usually added to the loan and the total is repaid when the home is sold.

What is the no negative equity guarantee?

Plans that meet Equity Release Council standards include a no negative equity guarantee. It means you, or your estate, will never owe more than the value of your home when it’s sold, even if the loan has grown larger.

What happens when my interest-only mortgage ends?

The full loan needs repaying at the end of the term. Options can include selling, using savings or investments, remortgaging, a retirement interest-only mortgage or equity release, depending on your age, income and each lender’s criteria.

Can I get a mortgage based on my pension income?

Yes. State pension, private pensions and annuities are all accepted as income by lenders, usually with pension statements or forecasts as evidence. If you’re close to retiring, affordability is checked on your expected pension income.

Read the retirement interest-only guide Retirement interest-only mortgages Equity release advice

Property types

Can I get a mortgage on a leasehold flat?

Yes, most lenders lend on leasehold flats. They look at the remaining lease length, ground rent and service charges. Lenders often set a minimum lease length, and a short lease can limit your options until it’s extended.

Can I get a mortgage on a new build?

Yes. Some lenders limit how much they lend on new build flats or houses, and developer incentives may be deducted from the price when loan to value is calculated. Mortgage offers on new builds are often valid for longer.

Can I get a mortgage on a non-standard property?

Yes, specialist lenders can consider thatched, timber-framed, steel-framed and other non-standard construction. Each lender keeps its own list of accepted construction types, and some properties need a specialist lender.

Can I get a mortgage on an ex-council flat?

Yes, many lenders lend on ex-council flats, although some limit the number of storeys, the type of construction or the share of flats still owned by the council. Ex-council houses are usually treated like any other house.

Can I get a mortgage on a listed building?

Yes, listed buildings can be mortgaged with a number of lenders. The valuation and the property’s condition matter, and extra requirements can apply for older or unusual homes. Insurance and maintenance may also cost more.

Can I get a mortgage on a flat above a shop?

Yes, although fewer lenders consider flats above commercial premises than standard flats. The type of business below is checked, as uses like takeaways can limit the choice of lenders.

Commercial mortgage broker

Protection and insurance

Do I need life insurance to get a mortgage?

Life insurance isn’t usually a lender requirement for a residential mortgage. It’s designed to pay off or reduce the mortgage if you die, protecting the people you live with. Whether it’s needed depends on your circumstances and who relies on you.

What is mortgage protection insurance?

Mortgage protection usually means life insurance, critical illness cover or income protection arranged alongside a mortgage. Each covers a different risk, from death to serious illness to being unable to work. Policies vary in what they pay and when.

What is the difference between decreasing and level term life insurance?

Decreasing term cover reduces over time, roughly in line with a repayment mortgage balance, which usually makes it cheaper. Level term pays the same amount whenever a claim is made, so it can cover an interest-only mortgage or leave extra for family.

Do I need buildings insurance for a mortgage?

Yes. Lenders require buildings insurance to be in place, usually from exchange of contracts on a purchase, because the property is their security. Contents insurance is optional, and leasehold flats are often covered by the building’s own policy.

Mortgage protection insurance

These answers are general information, not advice. Lending criteria vary between lenders and change over time.

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